Frequently Asked Questions

PropZy is a property portfolio management platform built for Australian property investors. It helps you track your properties, manage expenses, analyse cash flow, and get AI-powered insights — all in one place.

PropZy is built for Australian property investors — from first-time investors with a single rental property to experienced investors managing portfolios of up to 20 properties.

Yes. PropZy is a fully responsive web app that works on any device. There is also a dedicated Android app with biometric lock for secure access on the go.

PropZy tracks rental income and expenses per property, then generates cash flow reports by Australian financial year. You can see your gearing position across your entire portfolio.

Yes. You can upload receipt images or PDFs against each expense. They are stored securely in the cloud and linked to the right property and category.

The Smart Email Inbox lets you forward any property document to a unique email address assigned to your PropZy account. AI classifies the document type, extracts key details, matches it to the correct property, and files it automatically.

Riyun is PropZy's AI portfolio intelligence agent. It powers both the weekly automated portfolio review and the AI chat assistant with real-time analysis, anomaly detection, and natural language actions.

No. AI features are included on all plans — Free, Plus, and Ultra. You get full AI access from the moment you sign up.

Yes. PropZy offers a Free plan that includes 1 property with core portfolio tracking, expense reports, cash flow reports, and full AI features.

Yes. You can upgrade, downgrade, or cancel your subscription at any time from the Billing page. There are no lock-in contracts.

Yes. All PropZy data is stored in AWS Sydney (ap-southeast-2), encrypted at rest and in transit. We do not sell or share your data.

Yes. You can request account deletion from the Settings page. This permanently removes your account and all associated data.